Better Business Bureau Gives SteelMaster an A+

Better Business Bureau Gives SteelMaster an A+

SteelMaster Buildings is proud to be an accredited business through the Better Business Bureau. The BBB has awarded SteelMaster an A+ rating based on 17 elements of business ranging from "Time in Business" to "Complaint Volume."

SteelMaster continues to work hard providing the best steel building products and customer service in the marketplace. Our promise to you, our valued customer is to:

 1. partner with you to provide custom building solutions

 2. provide the best quality products in the business

 3. deliver unparalleled customer service

 4. the best warranty in the business

 5. offer a one-time investment for a lifetime of use

We accomplish this by keeping your needs at the forefront while maintaining the highest standards in the industry. This is the SteelMaster promise to you.

Thank you Better Business Bureau for recognizing our efforts and awarding us your highest ranking. We will continue to do our part to provide the best prefabricated arched steel buildings and service to our customers across the globe!

Link to BBB site for SteelMaster 

SteelMaster Named "12 to Watch"

SteelMaster was recently recognized as a "12 to Watch" by the United States Senate Productivity and Quality Award program for Virginia (Virginia SPQA).  As a part of the recognition, the 12 receive Criteria for Performance Excellence training, mentoring and scholarship participation in Virginia's SPQA's Discovery Program. Read the full press release below… 

29th Annual Virginia Forum for Excellence Set for September 7-8, 2011 Award Winners and the "12 to Watch" Businesses to be Recognized Speakers and Workshops Focus on Performance Excellence

The United States Senate Productivity and Quality Award program for Virginia (Virginia SPQA) will host the 29th annual Virginia Forum for Excellence and Awards Ceremony on September 7-8, 2011 in Richmond, Virginia. Designed for performance improvement leaders and professionals in Virginia and the District of Columbia to learn and network, the event uniquely focuses on the Nation's Baldrige Criteria for Performance Excellence assessment standard applicable to business, non-profits, education, healthcare and government.

This year's theme is "Creating a Culture of Engagement: Leadership, Workforce, Customers, and Communities." Keynote speakers include: Jim Asplund from the Gallup organization and co-author of "Human Sigma," Ken Schiller, Co-Founder of K&N Management, a 2010 Baldrige recipient for small business, and Virginia's Lt. Governor Bill Bolling among others.

In addition to Pre-Conference sessions, the event features workshops focused on the Nation's Baldrige Criteria for Performance Excellence. Administered by the National Institute of Standards and Technology within the US Department of Commerce. These criteria are the Nation's only recognized common standard to measure performance excellence for any type of organization.

The Baldrige program also results in national Awards. Virginia SPQA, one of 38 state related efforts also recognizes organizations consistent with the national standard but at the state level. Organizations awarded at the national or state level are deemed some of the best and highly suited to go on to produce great results.

For 2011, the National Cemetery Administration of the Department of Veterans Affairs will receive Virginia SPQA's Plaque for Progress in Performance Excellence. The Albemarle County Department of Social Services will receive the Certificate of Commitment to Performance Excellence. In addition to the Award recipients, organizations participating in the Discovery Program and its 12 to Watch selected Small Businesses will also be recognized.

In its inaugural year, the 12 to Watch program is a partnership led by Virginia SPQA and includes the Virginia Department of Business Assistance, the Small Business Administration, the National Federation of Independent Business and the Office of the Lt. Governor of Virginia in its role as Virginia's Chief Job's Officer.

According to Jo Rohr, Virginia SPQA's Board Chair, "small businesses are the engine of job creation - for those small businesses which are ready, Virginia SPQA has created a special effort intended to assist a selected few to prepare for the challenges of growth within the context of the Nation's standard for performance excellence. " Based on sustainable growth predicting factors developed by Virginia SPQA, 12 small businesses have been selected to participate. The 12 receive Criteria for Performance Excellence training, mentoring and scholarship participation in Virginia SPQA's Discovery Program and other events. Rohr went on to say "those businesses on the cusp of major growth which are able to address the broader issues associated with the Nation's performance excellence standards have a higher probability of success."

For 2011, the 12 to Watch include: American Technology Services, Aromas Specialty Coffee & Gourmet Bakery, The Chief Information Group, GRC Enterprises, Harmonia Holdings Group, JACER Corp, MicroAutomation, New Horizon Security Services, ScienceLogic, Specialty's Our Name, SteelMaster Buildings, and the Veris Group.

Virginia SPQA is a non profit all volunteer organization and one of 38 state based award programs administering the use of Nation's performance criteria standard.

Steel is the Real Deal for this Arizona Man

Dan Falcone leads a very full life. At 59 years old, he works long hours and many days in a row to be able to take three months off every year to spend time working on projects and being with his family in Arizona. Why did Falcone decide to build a SteelMaster Building, and what is he planning to do us the building for?

Brenda Welch, a freelance writer who writes for SteelMaster Buildings in Virginia Beach, VA spoke with Falcone to learn his motivations behind purchasing the building, and his future intentions for the space.

BW: Why did you decide you needed a building?

DF: When I retire I plan on having my own machine shop.

BW: Why did you decide to build with steel as opposed to wood or another material?

DF: In Arizona, wood takes too much maintenance.

BW: What led you to SteelMaster?

DF: I saw [the company] on the Internet and contacted a sales representative (Bonnie Kaufman) who was very helpful in answering my questions.

BW: Why did you choose SteelMaster’s product as the one that you wanted to build with?

DF: [SteelMaster] provided me with all that I asked for at what I thought was a reasonable price for the size building that I purchased.

BW: When did you begin building your SteelMaster, and when did you finish?

DF: I started in February and finished in March as I had other things to do also. I had help standing up the arches, but did all the rest myself including the end doors, windows, and turbine vents on top. It was quite a challenge by myself as a 59 year old guy, but was very satisfying when I saw what a quality building I had and that it sealed up so well from the elements.

BW: What are the things that you are most impressed about with the building?

DF: The building is very structurally sound, it seals up so well, and it is easy to add accessories. Also, there is so much space inside without any inner trusses or braces that are on a conventional building. I had one rain storm right after finishing with 40 mile per hour winds, and the direction was coming in towards the overlap. I didn't have a single leak except for one where I was missing a nut on a bolt. Then I found after checking that I was missing three other nuts on the bolts, but they were not even leaking. I choose this type of building because I knew that I would have minimal help and was able to accomplish most of it on my own, plus it is a very secure building. I think the only way people could get into it when it is locked up would be to take a large machine or a gas powered chop saw—both of which would alert the neighbors. Wind is the biggest issue where I am located, and the building seals it out completely—except of course where I have purposely ventilated it for circulation to the turbine vents.

BW: Is there anything that you wish you had known before you started this process that you know now?

DF: I wish that I had read the directions more carefully without thinking that I was a know-it-all, as they were very precise. I just sort of skimmed over them because looking at the building, it looked pretty basic. Only what I didn't realize was the importance of keeping the building plumb and in its exact shape as I put it up. I ended up spending extra time putting it to shape and peak plumb to facilitate ease of putting in the end walls.

BW: How often do you use your building?

DF: I use it every day.

BW: Have you received comments from other people about your building?

DF: I have received comments from all my neighbors, some who were even skeptical until they saw and experienced the structural integrity of it and the amount of space inside because you don't need all that inner bracing like you do on a wood building.

BW: What surprises you the most about your building?

DF: Besides all the functionality and no maintenance (like painting and all the things that go along with a wood structure) it has a very clean and attractive look to it. I am pleased all around and look forward to my retirement and using it as my hobby, plus all the storage I can have on a building this size (30'x40'). When you look in a conventional structure you don't have that extra ceiling space for lighting or whatever a person might want to use it for. The other thing I want to mention is your excellent customer service that I received whenever I had a question or wanted an accessory. I had someone on the phone always—if not immediately, then in less than 10 minutes when I would get a call back from your construction specialist Richard Merrill.

In addition to steel building applications such as Falcone’s, SteelMaster’s steel and metal pre-engineered buildings are designed for a broad range of residential and commercial applications including homes, farm buildings, garages, workshops, agricultural storage, Quonsets, airplane hangars, RV storage, roofing systems, storage buildings, carports, military buildings, commercial warehousing, and industrial storage as well as a wide variety of custom building applications including athletic facilities, retail stores, churches, bus stops, smoke shacks, doggie dorms, and correctional facilities.

Brenda comes up with an exclusive solution of Steelmaster Complaints questionare. Also the broad range of Steelmasters' steel buildings is discussed with examples.